Certified Destination: Resorts World Sentosa, Singapore

Resorts World Sentosa, Singapore


By Resorts World Sentosa (RWS)

Resorts World Sentosa (RWS), Asia’s premium lifestyle destination resort, is located on Singapore’s resort island of Sentosa. Spanning 4 hectares, we are home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are six unique luxury hotels, the world class Resorts World Convention Centre and a casino. We offer entertainment from concerts to public shows, award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore’s vibrant and diverse dining scene.

As the first integrated resort(IR)to open in the world, RWS has dramatically transformed Singapore’s tourism landscape to-date. We welcome 21 million visitors per year and account for more than 30% visitor arrivals to Singapore. We have been named “Best Integrated Resort” since 2011 for ten years in a row at the TTG Travel Awards, which recognizes the best of Asia-Pacific’s travel industry and was named “Asia’s Leading Theme Park Resort” by World Travel Awards in 2022.

ESG Integration

RWS longstanding dedication to sustainability forms the core of who we are as a company. Our Sustainability Framework and 2030 Master Plan serves as a strategic blueprint that outlines our ambitious goals to support our vision to be global leader in sustainable tourism and mission to achieve carbon neutrality by 2030 and create positive socioeconomic impact. Our early adoption and integration of ESG best practices and sustained efforts over the years won us multiple affirmations including

  • First destination in the world to be certified to both the GSTC Destination Criteria and GSTC Industry Criteria for Hotels.
  • First destination in the world to achieve Events Industry Council’s 2022 Sustainable Events Standards Platinum certification for Venue
  • Named 2022Bloomberg Gender-Equality Index, which tracks the performance of public companies committed to supporting gender equality through policy development, representation, and transparency.

Investing in Innovation and Biodiversity Conservation

We recognize the threat of climate change and its effect on the planet and livelihoods and are committed to do our part to drive
decarbonization. Energy, water and waste reduction and transitioning to renewable energy forms an integral part of our decarbonization strategy. We harness renewable energy from solar panel installations across 13 sites on our premises. The IR is fitted with energy efficient LEDs and utilizes advanced technologies to drive energy efficiency such as the Building Energy Management System and District Cooling
Plant. RWS recycles >20% waste across 10 different waste streams. Food wastes are processed by bio-digesters and converted into liquid waste, reducing > 90 tonnes food waste per year. We draw from four diversified sources of water including rainwater, seawater and high-grade reclaimed water which enables us to reduce our dependency on potable water by 45%.

Conservation of our oceans and our natural planet is a critical value we embody. We preserve 2.9 hectares of secondary coastal
forest within the IR and are host to 59 threatened plant species listed in Singapore Red Data Book, including eight species which were previously extinct in Singapore. We are home to S.E.A aquarium, an accredited facility by Association of Zoos & Aquariums which champions various education, research and conservation programs to educate the public on the need for environmental conservation an inspire them to take actions towards conservation. We developed over 30 learning journeys for school groups and integrated environmental conservation messaging into education curriculum through partnership with educators such as Early Childhood Development Agency.

Partnership and Collaboration

Solving the world’s sustainability challenges requires the collective efforts of the public, private, and people sectors. Through
partnership with our stakeholders, we constantly seek to magnify and grow our impact, creating greater value than the sum of its parts. Two such examples are:

  • RWS-NUS Living Lab, a 5-year industryinstitute partnership with National University of Singapore where RWS committed $10 mil funding to advance marine science and co-create transformative research for biodiversity conservation and decarbonization. The partnership also aims to pave the way for more industry-institute collaborations and serve as an effective way to spur innovation to create a responsible and competitive future.
  • At a national level, RWS stepped forward as Managing Agent of Singapore’s two largest Community Care Facilities for COVID-19 patients in Singapore with a combined capacity of 11,000 beds. More than 2,000 RWS team members volunteered to support the community effort, testament to the strong culture of volunteerism.

Charting Our Way Towards 2030

RWS’s vision is to become a sustainable and innovative top tourism destination in line with the Singapore Green Plan. We will continue to pursue a holistic approach to destination building and embed sustainability innovation and principles in our building design and operations. We look forward to an exciting decade to deliver value to all our stakeholders with 2030 Master Plan goals in sight and pursue best in class sustainability practices as Asia’s leading leisure and tourism destination.

Learn more at https://www.rwsentosa.com/en/sustainability

This article was featured in the Destination Stewardship Yearbook 2021-2022, a collection of articles from the Destination Stewardship Reports. Co-produced by the Destination Stewardship Center, Center for Responsible Travel, and Global Sustainable Tourism Council.

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